If you have any questions or queries you can email us at hello@jotally.com or use the form below.
If you are enquiring about an order, please include your order number.
Not long! Express orders are dispatched in 1-3 days then delivered the following day. Standard orders are dispatched in 2-5 days and delivered in 2-3 days.
For the latest information please see our delivery page.
Yes, we deliver all over the world! To find out more, please see our delivery page.
We cannot make changes to an order once it is in place. Personalised products are uniquely made to order and work begins as soon as the order is made. Please ensure you are happy with the content, layout and spelling of your design before ordering.
We always do our best to complete orders as soon as possible. If you require your order urgently please contact us before ordering and we'll let you know what we can do.
View all of our Frequently Asked Questions.
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